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Endy

Trainer
Thread Owner
Pokémon Trainer
Joined
May 7, 2016
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67
It's saying that when I want to change my password, it's not the correct existing one... but i just reset it, and it gave me random numbers and letters...

I wanna change my password! xD
 

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Demon Buster Trainee
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:uhmm:uhm...
You tryed to change it in this page? http://www.pokemon-trainer.com/account/security because here it only ask you to write your old password and the new one :yeahyeah:
If you tryed to login and click on the "forgot password" you will receive 2 e-mails:
1. the first one that ask you to click on the link to generate a new password
2. the second one with the new generated password (something like this: iiKjK_T7 )

With this new password you have to login and after that you have to change it here http://www.pokemon-trainer.com/account/security (remember to do this with the generated password :coffee:)

If you still can't change it, I can do it for you but it's better if you send me a private message (or a mail to staff@pokemon-trainer.com ),
But it's always better if nobody but you know the password (so it's better if you send a 1 time only password and change it as soon as possibile :yeahyeah:)
 

Endy

Trainer
Thread Owner
Pokémon Trainer
Joined
May 7, 2016
Messages
67
thx, for some reason the other password i was given wasnt working, but i got it
 

Pokemon Trainer

Demon Buster Trainee
Staff member
Admin
Pokémon Trainer
Joined
May 14, 2014
Messages
10,208
Generation Started
1st Generation
Favorite Pokémon
Pikachu, Rayquaza and Zeraora
PkmnGO Team
thx, for some reason the other password i was given wasnt working, but i got it
Great to hear that everything works now :dance: :happydance:
If you still need help please let me know :h2i:
 
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